Terms and Conditions of s5bet: Clear Rules for All Players in Brazil

By accessing or using the services of s5bet — whether through the website, the Android or iOS app, or any other interface made available by the platform — you declare that you have read and fully accept these Terms and Conditions, as well as our Privacy Policy and the rules for Responsible Gambling.

Acceptance is required to use s5bet. If you are under 18 years of age or reside in a jurisdiction where Sports Betting and casino games are prohibited by law, you are not permitted to use the platform. Unauthorized access may result in immediate account suspension and retention of any balance for review.

To create an account at s5bet and use its services, you must meet all of the following criteria:

• Be at least 18 years of age as of the registration date;
• Be a resident of Brazil and hold a valid CPF issued by the Receita Federal;
• Not be listed on any gaming self-exclusion list or responsible gambling program that would prevent your participation;
• Not be an employee, service provider, or immediate family member of an s5bet employee;
• Have full legal capacity to enter into contracts under Brazilian law.

The s5bet reserves the right to request supporting documents at any time to verify compliance with these requirements. The identity verification process (KYC) is mandatory for withdrawal approval and may be required for deposits above certain amounts.

By completing registration, you are solely responsible for keeping your s5bet account credentials secure s5bet — your username, password, and any two-factor authentication code. Do not share your credentials with anyone under any circumstances.

You are responsible for all bets and transactions made on your account, even if you were the victim of unauthorized access due to negligence in safeguarding your credentials. If you suspect unauthorized access, contact s5bet support immediately s5bet via live chat for preventive account blocking.

The information provided during registration must be accurate, complete, and up to date. The s5bet is not responsible for withdrawal processing failures caused by incorrect banking details provided by the user, such as a Pix key registered under a name different from the account holder.

The s5bet accepts the following payment methods, all available exclusively to users residing in Brazil:

• Pix — instant deposits and withdrawals, available 24 hours a day, 7 days a week, including national holidays. Minimum deposit: R$ 20.00. Minimum withdrawal: R$ 30.00;
• Boleto bancário — available for deposits only. Minimum: R$ 30.00. Processing time: 1 to 2 business days after payment;
• Credit and debit card (Visa and Mastercard issued in Brazil) — for deposits only. Processing is immediate in most cases. Minimum: R$ 20.00;
• PicPay and Mercado Pago — deposits only. Instant processing. Minimum: R$ 20.00;
• TED Bank Transfer via Nubank, Itaú, Bradesco, Banco do Brasil, and other Brazilian banks — for deposits and, in specific cases, withdrawals. Minimum: R$ 50.00.

All deposits at s5bet are free — the platform charges no fees on any payment method. Pix withdrawals are also processed at no additional cost by s5bet. Any banking fees are the responsibility of the user's own financial institution.

Withdrawals can only be made to bank accounts or Pix keys registered under the same CPF holder on file at s5bet. Withdrawals to third-party accounts are strictly prohibited and will result in the immediate suspension of the request for anti-fraud compliance review.

The s5bet offers Sports Betting on football (Brasileirão Série A, Copa do Brasil, Copa Libertadores, Copa Sul-Americana, and European competitions), volleyball, basketball (NBB), MMA/UFC, e-sports, and other sports. Available markets, odds, and betting limits are set exclusively by s5bet and may change without prior notice.

Bets are considered final at the moment they are confirmed by the s5bet. Users may not cancel or modify a bet after confirmation, except where the cash out feature is available and active for that specific event.

In the event of a sporting event being suspended or cancelled, the following rules apply:

• Games suspended before half-time: bets are cancelled and the stake is returned to your balance;
• Games suspended after 80 minutes of play: most markets are settled at the score recorded at the time of suspension;
• Postponed events: the bet remains valid for the new date, unless the event is rescheduled to more than 72 hours after the original time, in which case the bet is cancelled and the stake returned.

The s5bet reserves the right to cancel bets placed at incorrect odds due to a technical error, notifying the user and returning the staked amount to the account balance. No additional compensation is owed in such cases.

The s5bet offers bonuses and promotions to its users, including a 100% welcome bonus of up to R$ 500.00 on the first deposit. Each promotion has specific terms that must be read before opting in.

The general rules that apply to all bonuses at s5bet are:

• Rollover requirement (minimum wagers): the bonus amount received must be wagered a minimum number of times before it can be withdrawn. The specific requirement is stated in the terms of each promotion;
• Minimum odds: bets that count toward the bonus rollover must be placed on markets with odds equal to or greater than 1.50;
• Validity period: unused bonuses or bonuses with an incomplete rollover within the established deadline are automatically cancelled;
• Payment method restrictions: some bonuses may be tied to deposits made exclusively via Pix or other specific payment methods;
• One bonus per CPF: each user is entitled to each promotion once only, linked to their registered CPF.

The s5bet reserves the right to modify, suspend, or end any promotion at any time, with or without prior notice, provided this does not affect rights already acquired by users who have begun meeting the rollover requirements.

The s5bet offers casino games including slots, Live Casino, blackjack, crash games (such as Aviator, Spaceman, and JetX), and other titles. All games have an RTP (Return to Player) certified by independent auditors, available for reference in each game's information section.

Crash games and other casino games are powered by certified random number generators (RNG). The s5bet does not manipulate outcomes and does not guarantee any minimum winnings — all games carry the risk of losing the amount wagered.

Some specific rules for casino games at s5bet:

• Minimum and maximum bets per round vary by game and are displayed in each title's interface;
• In the event of a technical failure during a round — such as a connection drop — the result recorded on the s5bet server takes precedence over any display on the user's device;
• Jackpots and in-game bonus features follow the specific rules of each title's provider;
• The s5bet may remove titles from the catalog without prior notice due to technical or contractual issues with providers.

The s5bet believes that gambling should be a leisure activity, not a source of income or an obligation. That is why the platform provides control tools directly within the user's account:

• Daily, weekly, or monthly deposit limit: you set a cap on how much you can deposit within each period. Once configured, the limit can be lowered immediately; increases take effect after 72 hours;
• Forced break (cooling-off): temporary account suspension for periods of 24 hours, 7 days, or 30 days. During the pause, login and betting are disabled;
• Self-Exclusion: voluntary account closure for a minimum period of 6 months or permanently. Self-exclusion cannot be reversed before the minimum period ends;
• Betting history: access the full betting and transaction history to monitor your gambling habits.

If you believe you may have a problem with compulsive gambling, please contact s5bet support s5bet or visit the Responsible Gambling for additional guidance. Responsible gambling is a priority at s5bet, not just a formality.

The processing of your personal data by s5bet is carried out in compliance with the General Data Protection Law (LGPD — Law No. 13,709/2018). The information collected is used solely for the purposes described in our Privacy Policy.

By creating your account at s5bet, you consent to the collection and use of data necessary to:

• Identity verification and fraud prevention (KYC);
• Processing deposits and withdrawals via Pix, boleto, card, and other Brazilian payment methods;
• Communications about your account, bets, promotions, and platform updates;
• Compliance with legal and regulatory obligations applicable to the betting market in Brazil.

You may exercise your rights as a data subject — access, correction, deletion, and portability — at any time by contacting support or reaching out via the privacy email address s5bet. See the Privacy Policy for full details.

The following conduct is strictly prohibited at s5bet and may result in immediate account suspension, cancellation of bets, and balance retention for review:

• Creating more than one account using the same CPF or using someone else's personal details;
• Use of bots, automated scripts, or any software that simulates human behavior on the platform;
• Systematic odds arbitrage (arbing) aimed at securing profit regardless of the outcome;
• Manipulation of sporting events or participation in any form of collusion with athletes, referees, or other bettors;
• Use of the platform for money laundering or any other illegal activity;
• Bonus abuse — such as creating fake accounts to claim multiple welcome bonuses;
• Hacking or attempting to hack the systems, APIs, or technical infrastructure of s5bet;
• Use of a VPN or other tools to mask your geographic location and access the platform from unauthorized jurisdictions.

You can close your account at s5bet at any time by contacting support via live chat or by email at suporte@s5bet.best. Before closure, any available balance can be withdrawn via Pix to the bank account linked to your CPF.

The s5bet may close or suspend your account under the following circumstances:

• Violation of any provision of these Terms and Conditions;
• Suspected or confirmed fraud, money laundering, or bonus abuse;
• Self-exclusion request initiated by the user;
• Extended inactivity — accounts with no activity for more than 24 months may be archived, with prior notice sent to the registered email;
• Determination by a competent regulatory or judicial authority.

In cases of account closure due to a terms violation, s5bet reserves the right to hold balances until the review is complete. If the investigation finds no violation, the full balance is returned via Pix.

The s5bet reserves the right to modify these Terms and Conditions at any time. Changes will be communicated with at least 7 days' notice by email to registered users and via a visible notice on the platform.

Continued use of the platform after the effective date of any changes constitutes automatic acceptance of the updated terms. If you disagree with the changes, you may close your account as described in Section 11 before the effective date, without affecting your right to withdraw any available balance.

The most up-to-date version of these Terms and Conditions will always be available on this page, with the last update date clearly shown. Previous versions may be requested from s5bet for reference purposes.

If you have any questions about these terms, please contact our support team via live chat or by email at suporte@s5bet.best. Our support team is available 24 hours a day, every day, and responds in under 2 minutes.